Store policy
Delivery Policy
Daywave Trading PTE. LTD. (UEN 202537128D), Singapore · Last updated 29 July 2026
So the day your juice arrives feels easy and clear, here’s exactly how a fresh, living thing makes its way from our press to your door.
Where we deliver
We’d love to reach you anywhere in Singapore — and Singapore is where we deliver. Cold-pressed juice is alive and tastes its best close to home, so keeping every bottle to its shortest journey is how we make sure yours arrives at its freshest. We’re delivery-only — every box comes straight to your door, islandwide across Singapore.
When your order arrives
Because every bottle is pressed only after you order, what reaches you is as fresh as it can be — and the earliest we can bring it is 48 hours later. You choose the day at checkout, and subscription boxes arrive on the day and rhythm you set in your account. If a day is already full, we’ll gently help you pick another.
What delivery costs
Every drop is a chilled, door-to-door handover by our own hands, so delivery is a flat S$9 per delivery — and it’s on us for any delivery of S$110 or more. So each trip is worthwhile for both of us, a delivery starts at a S$30 minimum. Our bundles are the easiest way to a fuller, better-value box, though you’re always free to mix and match your own.
Because it’s one fee per delivery, everything headed to the same drop simply counts together — reach S$110 in a single delivery and that delivery ships free, settled for you automatically, even if you got there a little at a time. Every subscription delivery follows the very same rule.
The change cutoff
You’re free to change or cancel any order or subscription box right up to 12:00 noon (Singapore time), two days before the delivery day — plenty of room to adjust as your week takes shape. That noon is when we begin pressing your bottles, so after it your juice is already being made, and we’re no longer able to change, cancel or redirect it. Should anything ever arrive less than perfect, our Refund Policy is here for you.
Receiving your box
- Your juice arrives chilled and ready to enjoy — may we suggest slipping it into the fridge as soon as it’s in your hands.
- If you’re out when we arrive, we’ll call the number on your order so we can still get it to you. If you’d prefer we leave the box at your door or with a neighbour, that’s completely your call — it’s in your care from the moment we set it down, since fresh juice is happiest waiting in a fridge rather than the Singapore heat.
- Your delivery is complete once the box is in your hands, or left just where you asked.
Your address
To make sure your juice finds you, may we ask for a complete Singapore address with a valid postal code? We check every postal code the moment your order comes in, and we’ll reach out warmly if we need a hand placing yours. If a delivery can’t quite reach you because an address needs a small fix, we’ll gladly try again — a redelivery fee may apply, and since the juice is fresh, the sooner we can, the better.
Making it right
If ever a box is missed, runs late enough to matter, or arrives damaged on our end, you’re looked after: please tell us, and you’ll have fresh bottles on the next run or a refund of the affected items — whichever suits you best. We’ll handle it for you, simply and gladly.
Things beyond anyone’s control
Every so often a storm, a road closure or the like can move a delivery. If that ever touches yours, we’ll let you know as early as we can and bring it on the next day that works for you — or refund you warmly if that day doesn’t suit.
We’re here for you
Please tell us first — a real person reads every message, we’ll reply within 2 working days, and we’ll stay with it until it’s put right.
However long it takes, we’ll see it through with you.
Related: Terms of Service · Privacy · Delivery · Refunds